Return & Exchange

Thank you for choosing our products and for your understanding of our international shipping policies. We would like to address a common confusion regarding our Return & Exchange Policy.

At the top of our policy, we clearly state that we do not accept returns or exchanges for international orders if the customer simply changes their mind. This means that no returns, refunds, or exchanges are possible for change of mind purchases.

However, further down the policy, you may notice mention that products should be in the same condition as when received. To clarify, this condition applies only if you receive a damaged, defective, or incorrect product and are requesting assistance. In such cases:

The item must be unused and in the same condition as when you received it.
You must contact us within 48 hours of delivery and provide clear photos of the product and its packaging.
Please note, we cannot process any returns or exchanges for reasons of change of mind, and our company is not responsible for lost or stolen parcels once dispatched.

We strongly encourage all customers to carefully review their order before completing the purchase. Our customer service team is available to provide any additional clarification or support if needed.

Thank you once again for choosing our products. We appreciate your understanding and support of our policies and hope you enjoy your shopping experience with us.